Children leave a service for many reasons, including moving house, going to school etc and using this survey routinely when a child leaves will give you an overview of what they thought of your service and why the child left. This will give you an opportunity to review your service going forward and also show the parent that you really care about quality and on-going improvement.
Getting feedback from clients is important and assists in the development and improvement in any service. Finding out how parents perceive your service can be enlightening and perhaps sometimes a little difficult. However in order to reflect on your service, to truly find out what parents think and importantly if they would recommend you to a friend you really need to ask those questions! With the information gathered you can move forward and develop your service into the future.
Parental feedback will form a bigger part in the new Tusla inspection process when services become registered under the new Registration Model. Getting feedback and acting upon it will support this development. It also gives parents confidence in the service when they know they are being listened to. Parental Involvement is underpinned by Siolta Standard 3: Parents and Families and Standard 3 of the National Standards for Preschool Services Working in Partnership with Parents or Guardians
We have developed a Parent Pack that includes:
- Enrolment Policy (sample) (this is a general enrolment policy). For an enrolment policy for children attending free preschool year see ECCE Enrolment Pack
- Parental Agreement
- Parents Code of Conduct
- Parent Exit Survey
- Parent Satisfaction Survey
- Registration Form
go to www.earlyyearsshop.ie to buy your pack
